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About & Contact

ENGINEERED IN AUSTRALIA · EST. 2016

About & Contact

Born in Sydney.
Built around the ride.

Volition began in Sydney in 2016 as VOLT, with a simple idea: bring performance, style and value to electric bikes. In late 2019, we became Volition E-Bike.

Our range has grown around different ways to ride, from everyday trips and family journeys to exploring off-road. Our own engineered Volition models sit alongside selected bikes from other brands. Finding the right fit starts with how you want to ride.

Black Volition Dingo electric mountain bike among trees
Built around the ride.A Volition eMTB, outdoors.

Still hands-on.
Still here for riders.

Behind the bikes is the everyday work: helping riders compare models, answering technical questions and providing parts and workshop support from Bondi Junction.

Our home is Sydney, but our customers are across Australia. Whether you visit in person or get in touch from further away, we welcome your questions before you buy and when you need help with your bike.

Explore Volition eBikes

A Volition team member checking a delivery of boxed bikes inside the shop
Behind the scenes.A delivery day at Volition.

From the early days.

Some of the people who helped shape Volition.

  • Hermann, from the original Volition team photographs
    HermannMechanic
  • Johnson (Sheng), from the original Volition team photographs
    Johnson (Sheng)Engineer
  • Jasper, from the original Volition team photographs
    JasperJunior mechanic / sales
  • Edu, from the original Volition team photographs
    EduMechanic
  • Gorka, from the original Volition team photographs
    GorkaMechanic / pro rider
  • Roman, from the original Volition team photographs
    RomanPhotographer
  • Rene F., from the original Volition team photographs
    Rene F.Marketing manager

Swipe or scroll to see everyone

WHEREVER YOU RIDE

Let’s talk bikes.

Choosing a bike, looking for parts or need support? Send your model name and a little detail so we can help.

ACROSS AUSTRALIA

Outside Sydney?
You’re in good company.

More than half our customers are based outside Sydney. Tell us how you plan to ride, the models you’re considering and your postcode. We can help you compare the options and explain delivery to your area.

Already own a bike? Send your purchase details, model and photos or a video of the issue. We’ll help assess it remotely where practical and explain the next steps if an inspection is needed.

Delivery & setup

We deliver e-bikes across Australia. Delivery charges are shown at checkout for your address and can vary by bike. Send us your model and postcode if you’d like to confirm the options before ordering.

Bikes generally arrive mostly assembled, with some setup required. Ask us about the assembly steps for your model so you can plan ahead.

BONDI JUNCTION, SYDNEY

In Sydney? Visit us
and try our e-bikes.

See the bikes in person, meet our team and arrange a short test ride while you’re in town.

250 Oxford Street
Bondi Junction, NSW 2022
Mon–Wed & Fri
9:15 am–6:00 pm
Saturday
9:15 am–4:30 pm
Thursday & Sunday
Closed

Not all bikes are available to test ride. Message us first to discuss the models you’d like to try. Allow 30–60 minutes for your session.

A few useful things to know.

The essentials, right here.

Workshop & support

We service Volition bikes, bikes purchased from us and selected other brands, subject to workshop availability. Please plan to leave your bike with us; we generally don’t offer on-the-spot service.

Allow a few days when parts are needed or the workshop is busy. Complex jobs may take 2–3 weeks or longer. Labour starts from $160/hour, with a quote provided for approval.

Book a workshop drop-off

Warranty & returns

Our standard limited warranty covers manufacturing defects in the electrical system and major bicycle components for one year, unless different terms are stated for a product. Normal wear, accidental damage and misuse are excluded. General change-of-mind returns are not offered.

This warranty is additional to your rights under Australian Consumer Law. To request help, email your purchase details, bike model, a description of the issue and photos or videos.

Full warranty & returns policy

Choosing your e-bike

Tell us about your usual distance, hills, rider height, what you need to carry and your budget. We can help narrow down the models that suit your riding.

Riding range varies with terrain, rider and cargo weight, speed, assistance level and conditions. Ask about your intended use when comparing bikes.

Dealers & partnerships

Interested in working with Volition? Email [email protected] with your business name, location and a short introduction. Our team will be in touch.

⚡ Follow Us on Instagram – Don’t Miss the Latest Rides & Deals

@volitionebikes

Message Volition

Choose your bike and leave us a message.

Book a test ride →

Ready to buy? Shop online.
Free delivery to major cities.

Which bike are you interested in?
Choose a bike

Prefer to message directly? Text 0487 163 447
[email protected]