• Can I just use the throttle and not pedal at all ?

Yes. You can (un-restricted M600 version only). The throttle works like a mini e-moped ; please avoid to over-use the throttle especially the take-off.

• How many years will the battery last ?

E.Bike batteries should last up to 4-5 years before dropping to 50% of the original capacity . It is a gradual process.

• What distance can I get it out ?

It really depends. There are a few factors in play; how many hills, how hard are you pushing, the wind… etc.  Up to 100km.

• Do you have dealers in other cities.

No. Volition E-Bike Australia is a factory to consumer / direct sale manufacturer based in Sydney. We’ve hammered down the price to be the lowest possible.

• What if I have a problem with my e.bike in the future?

Most parts are just regular bike parts. You could get help from any bicycle store. If you are experiencing any electrical issue, we can remotely diagnose the issue and send replacement parts. We could also arrange a courier pick up for your bike and have it serviced in Sydney.

• How can I put the bike together from the box.

We have a short video. We will have also supplied basic tools in the box for you. You could also seek help from a local shop.

There are mainly two motor systems on the market

[Mid Drive]

• Produces a lot of torque utilising the bike’s gear system; better for the hill climbing and efficient riding. All premium e.bikes use mid drive systems
• Light weight, centred and a part of the frame; thus, no negative effect on the suspension performance
• Riders need some hours on the bike to learn and understand how it works
• Puts the stress on the bike chain; however, internal gear systems in general can solve this issue.

[Hub Motor Drive]

• Affordable & popular on entry level e.bikes
• Impose no stress on the drive system by not using them …
• Not so much torque; poor leverage. Imagine grabbing the hinge of a door to open it instead of the door nob
• Unsprung mass which means it negatively affects the suspension performance
• Tyre / tube change is a hassle
• Boring …

[ What do we love mid drive motors ? ]

• better suspension performance, better handling, better weight distribution
• very natural pedalling feeling
• power! mid drive motors are more powerful /of more torque than hub motors.

What is an E.bike battery ?

Voltage = Power

The controller & battery really determine the power level of an e.bike; not necessarily just the motor. The controller draws the current. The battery holds the charge (voltage).  The broad conclusion is that the higher the voltage, the more powerful the e.bike is

This is why you will notice the power decrease as the battery holds less and less energy during use. A freshly charged battery is in its most “potent” condition.

Watt.Hour = Range

The misconception is that ampere.hour (Ah) is the battery’s duration. Watt Hour (Wh) is in fact the correct measure of size for a battery. In an approximate estimation, you can travel 5-20km for every 100watt-hours, based on an average of mixed levels of power and variation of terrain. Our numbers are real world figures based on customers’ feedback.

E-Performance;

Like all things, batteries vary significantly in quality and engineering.  Some are just unsafe and scary. Firstly, the battery cells are not made equal. Cells are “farmed” and there are Grade AAA and all the way down to Grade C. The prices vary drastically. Unfortunately,  almost all highest grade battery cells are grabbed by car manufacturers in their exclusive deals. Premium E.bike batteries are made from Grade A or A- or B+. Cheap batteries tend to use lower grades of cells that tend to die prematurely or the power is lacklustre. One analogy is that if a restaurant wants the best grade of vegetables from the farms, it has to pay for it.

A battery is in fact made of lots of cells.  What determines the battery’s overall duration and safety is how they are connected together.  We have spent huge amounts of time researching and visiting battery factories. One can assume that the longer time the production line spends on a single battery, the better & safer the battery will be. More time = better results. We have very strict instructions and protocols with our partner factories as to how our batteries are assembled . We make sure that each and every single battery that we sell is as safe as possible. Sadly, we have seen a great number of unsafe batteries purchased cheaply online.

Battery charging;

One common question we get is that should I care about how I am charging the battery. Modern (our) e.bike batteries have a BMS computer board inside to regulate the charging, discharge and prevent over charging and over-use. It also balances the voltage level of each cell. So with our premium BMS. The answer is “no need & just charge it whenever you feel like”.

The charger determines the speed of charging. Fast charging is convenient. But it decreases the longevity of the battery because the “charging” is in fact putting the stress on the battery cells. The faster the charging, the more stress the cells have to bear. If you are not in a huge hurry, a 3 or 5amps charger will do the job just fine.